• Booking Fee: A $400 non‐refundable booking fee is required to confirm all Bar, Beverage or Combined
bookings or a $200 Deposit for Entertainment only bookings ‐ Deposits are deducted off the final Invoice
total ‐ All unconfirmed bookings remain subject to availability and are not guaranteed until a deposit is
paid.
• Cancellation: Upon the unfortunate event of cancellation all monies paid less the deposit will be returned
to the customer where notification is given no less then 6 months prior of the Event Date. Cancellations
within 6 months of the Event Date will incur an additional cancellation penalty fee of 50% of the total
Invoice Value
• Pricing: All Pricing remains subject to change prior to the Quote being accepted.
• Confirming Details: Guest numbers and event times must be finalised no later then 1 month prior.
• Payment Terms: All Invoice payments must be finalised 4 weeks prior to commencement of the
Event/Function ‐ Accepted methods of payment are Cash, Direct Deposit, PayPal & Credit Card.
• Liabilities: By paying the deposit you are agreeing to be fully liable for any expenses incurred in either the
repair or replacement of equipment provided by Williams & Co at your Event which occurs as a direct result
of misuse, negligence or malice by guests or associated individuals, Expenses for either repair or
replacement will be invoiced directly to the customer and must be paid within 30 Days.
• Safety & Security: Williams & Co reserves the right to terminate service at the cost of the client where it is
deemed that a location or environment is or becomes unsafe, dangerous or illegal to continue operating in.
The client will be notified and provided an opportunity to either rectify or remove the threat before a final
decision is made to terminate service by the onsite Williams & Co Staff.
• Zero Tolerance Drug Policy: Williams & Co. have a zero tolerance towards the use of Illegal Drugs at
events. Where the use or effects of Illegal Drugs are either witnessed/suspected by staff or reported by
guests Williams & Co. will take action to terminate service at the event. The client will be notified and
provided an opportunity to remove guest(s) involved and where no satisfactory solution can be agreed
upon with the client service will be terminated the cost of the client and both the Venue and local Police
will be advised.
• Staff Meals: It is a requirement of Williams & Co that Staff meals are provided for all Staff working 6 or
more hours unless other arrangements have been arranged prior to the event.
• Setup & Site Access: In general we require access to the venue for setup at least 1.5hrs prior to service
commencing.
• Shared Public Venues: For events in shared public locations (such as a park or beach) the client is
responsible for bookings and permits and must provide confirmation of payment/permission.
• Rubbish Removal: By default we do not remove rubbish from the event site and will need somewhere to
dispose of it accordingly.
• Lucy the Vintage Van: Lucy is 4m long and 2.5m high, she requires a nice piece of flat ground to stand on
and access to power. A 15amp socket is preferred however a standard 10amp house socket is fine where
15amp isn’t available.
• Festoon Lighting: A $100 Cash or Credit Card hold Bond is required for the Hiring of Festoon Lighting and
will be refunded within 5 business days after a successful hire is completed and Equipment condition is
verified. Any damages will result in the loss of Bond and where the value of repair or replacement is higher
then the bond the additional amount will be invoiced directly to the customer.
• Glassware: Each hire is entitled to 3 unbilled breakages, all breakages beyond that will be invoiced within 7
days and must be paid in full within 30 days of the issued invoice.
• Liquor Licence Disclaimer: Williams & Co supports the responsible service of alcohol. It is against the law to
sell or supply alcohol to, or to obtain alcohol on behalf of a person under the age of 18 years.
• By paying a deposit you are agreeing to the above terms and conditions.